SENSEVER

Developer guide to the Sensever website widget: World and RU install code, language and appearance, your own button, JavaScript API and events, Yandex Metrica goals, CSP and private comments in a CRM.

What the Sensever virtual assistant can and can't do: how to ask questions, where answers come from, when a support agent joins, how bots and their knowledge work, and how model usage is counted.

How a website or CRM reads Sensever channel content through the library API, opens a private knowledge base with temporary delegation, and embeds public and private comment threads.

How to use the Sensever API from your server: API keys and permissions, reading chats and sending messages, publishing Studio content to a channel, working with Flow tasks, errors and rate limits.

How to add Sensever to your website: create a project, install and configure the support widget, set up your feed, and add public or private comments for a CRM or closed site.

How customer support works in Sensever projects: the request queue, auto-assignment, AI and agents, statuses, departments, visitor page history, notification settings, and answers to common support questions.

A guide to messaging in Sensever: direct chats, groups, channels, requests and discussions, finding people, contacts and circles, feed settings, quiet mode, replies, reactions, files and notifications.

How to create, edit and publish articles in Sensever channels: drafts, authors, H2 headings and the table of contents, categories, addresses, private and unlisted channels, and API limits.

Sensever is a platform of managed editorial spaces: content is published on behalf of a space, while authorship and access are configured flexibly. It suits personal blogs, media, corporate knowledge bases and private projects with a well-thought-out system of roles and privacy.