These Terms of Service ("Terms") are an agreement between you and Sensever Inc, 1498 Buford Hwy Ste C, #322, Sugar Hill, GA 30518, USA ("we", "us"), about your use of sensever.com, accounts.sensever.com, the mirror sensever.ru, the Sensever apps for Windows and macOS, the website widget and comments, the Sensever API and the Sensever MCP server (together, "Sensever" or the "Service"). By creating an account or using the Service you accept these Terms. If you use Sensever for an organisation, you accept them on its behalf and confirm that you may do so.
How we handle personal data is described in the Privacy Policy.
1. The Service
Sensever is a workspace for communication: chats, groups, channels and calls; customer support across the website widget, WhatsApp, Instagram, Telegram, MAX and email; tasks (Sensever Flow); publishing (Studio); mail; files; AI assistants; and an API, bots and an MCP server for other apps. We keep developing the Service, so features may be added, changed or removed. Some features may be available only to some accounts while they are being tested.
2. Your account
- Give accurate details and keep them up to date.
- Keep your sign-in details secret. You are responsible for what happens under your account, including through API keys, bots and apps you connect.
- Tell us at once if you think someone else has access to your account.
- You must be at least 16 years old, or the older age required where you live, to use Sensever.
3. Your content
Your messages, files, materials and other content remain yours. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, transmit and display your content only as needed to operate and provide the Service to you and to the people you share it with, and, for content you make public, to show it publicly. This licence ends when your content is deleted, except for copies in backups that are deleted in the normal course.
You confirm that you have the rights needed for the content you upload and share, and that sharing it does not break the law or the rights of others.
4. Acceptable use
You must not use Sensever to:
- break the law or help others break it;
- send spam, unsolicited bulk messages or messages to people who have not agreed to receive them;
- harass, threaten or harm people, or share content that exploits children;
- infringe intellectual property, privacy or other rights;
- spread malware, attack, overload or probe the Service, or get around its limits and security;
- access accounts, chats or data without permission, or collect other people's data without a lawful basis;
- impersonate people or organisations, or mislead people about who you are.
When you connect messaging platforms (for example, WhatsApp Business or Instagram), you must also follow their rules. We may remove content or limit an account that breaks these Terms, as described in section 11.
5. Projects, support and customers
If you use Sensever to talk to your own customers (support requests, the website widget, comments, mail, website statistics), you are responsible for that communication and for having a lawful basis for it: informing your customers, getting the consents your law requires and answering their requests about their data. For your customers' data, we act as your processor and process it only to provide the Service to you.
The owner of a project, group, channel or workspace controls it: they decide who has access and can delete its content.
6. AI features
AI assistants generate answers automatically. Answers can be incomplete or wrong. Check important information before you rely on it, and do not use AI answers as professional (for example, legal, medical or financial) advice. You are responsible for how you use the answers and for what an assistant you set up tells your customers.
7. Connected apps and the MCP server
You can connect AI apps such as Claude or ChatGPT to Sensever through the MCP server at https://mcp.sensever.com/mcp. An app gets only the permissions you approve on the consent screen, and only the data you can access yourself. Today the MCP server is read-only: it can show your profile and search and open messages of your chats, groups and channels.
The data the app receives is handled by the app's provider under its own terms; we are not responsible for the app or its provider. You can disconnect an app at any time at accounts.sensever.com/connected-apps or in your profile on sensever.com, Profile → Connected apps. What we store about connected apps and for how long is described in the Privacy Policy.
The API, bots and the MCP server have rate limits. Do not use them to get around the limits or security of the Service.
8. Paid features
Some features are paid, for example storage beyond the free allowance, team members in Sensever Flow and AI usage. Prices and how usage is counted are shown in Sensever (the "Finance" section) before you are charged. Payments are processed by Stripe. Unless the law requires otherwise, fees already paid are not refunded. We may change prices for future periods; we will tell you before a change applies to you.
9. Our rights
The Service, its software, design and the Sensever name and logo belong to us or our licensors. These Terms do not give you any rights to them, except the right to use the Service under these Terms. If you send us feedback, we may use it without any obligation to you.
10. Availability and changes
We work to keep Sensever available and your data safe, but the Service is provided "as is" and "as available". We do not promise that it will always be available, error-free or suitable for a particular purpose. Keep your own copies of content that is important to you.
11. Suspension and termination
You can stop using Sensever at any time. To delete your account, write to legal@sensever.com.
We may suspend or close an account, or remove content, if it breaks these Terms or the law, if it puts other people or the Service at risk, or if the law requires it. Where it is reasonable, we will tell you in advance and give you a chance to fix the problem.
12. Liability
To the extent the law allows, we are not liable for indirect or consequential damage, lost profits, lost data or business interruption, and our total liability for any claim related to the Service is limited to the amount you paid us for the Service in the 12 months before the claim, or 100 US dollars if you paid nothing. Nothing in these Terms limits liability that cannot be limited by law, such as liability for intentional misconduct or for rights you have as a consumer.
13. Changes to these Terms
We may update these Terms. The date at the top shows the latest version. If a change is significant, we will tell you in the Service before it takes effect. If you continue to use Sensever after that, you accept the updated Terms.
14. Governing law
These Terms are governed by the laws of the State of Georgia, USA; disputes go to the state or federal courts located in Gwinnett County, Georgia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.
15. Contact
Sensever Inc, 1498 Buford Hwy Ste C, #322, Sugar Hill, GA 30518, USA. Email: legal@sensever.com.